Find yourself in a sticky situation? Don’t worry, we’ve got your back.
Don’t let your pride get in the way! We’re here to answer any questions you may have, and we’ve had some interesting questions come up over the years. But at PC Products, no question is too crazy.
I can’t locate your products in my area. Where can I buy them?
Our products are available in over 50,000 retail locations worldwide and on-line by many different providers. In general, try your local Hardware store. Not the big box stores, but the local Ace, True Value, Do-It Best or independent ma and pa type store. Every one of these stores has access to all of our products. They are independently owned and therefore may not have all or most of the product line, but they can ALL get it for you. Many independent paint stores also carry or have full access to our products. All of our products are also available on-line by a multitude of retailers.
The product is not curing. What went wrong?
There can be several reasons for this. 1. The product may not have been thoroughly mixed. 2. It may be below the curing temperature and needs to be warmed to finish curing. The products are pretty simple and easy to use, and this just about covers the curing issue.
The bond let loose after it was cured. Why?
The most common problem with this is that possibly the surface being bonded to was not clean. Also, certain plastics are not compatible with our products or others for that matter. Please see the troubleshooting section for more details.
Are there any toxicity issues with your products?
As with any product on the market, there can be skin irritation caused by the uncured products, but as a general rule there are no issues with cured products.
I need to bond Styrofoam and the product I used melted it? Do your products melt Styrofoam?
NO. Our products do not build up extreme heat during the curing process and do not contain solvents that might react with Styrofoam.
You state Made in America. Are your products made in the USA or just assembled in the USA?
Other than some of our accessories such as dispensing guns, any product we manufacture in the adhesives lines are 100% MADE IN AMERICA and PROUDLY so. From the raw materials down to the plastics and labeling used for packaging they come from the good old USA. We use US items to keep America working. Even our equipment needed for the manufacturing process is all sourced right here in the States. We pride ourselves on exporting products and not jobs.
When in a hardware store, I am confused by the amount of products available. Why should I choose your product?
We do realize there can be lots of confusion when choosing the right product for the job. We pride ourselves on having products that perform as advertised and after 60+ years this assumption has proven itself out. Knowing there are many types of products, you need to determine how critical your repair is before you choose any product. If you need a permanent repair you need a permanent type repair product. We thrive on providing products to people who have tried other products that did not perform. If you want it done correctly, always look for the “PC” on the label.
Are any of your PC-Products Epoxies “food safe?”
Unfortunately, none of our products are “food safe.” Most of our products are non-toxic, but this is a different classification from “food safe.”